Study of 165 plumbers observed

A plumber website should get you called. Not fill a page.

A leak at 11pm, a broken boiler on a Sunday: your future customer doesn't compare quotes — they call the first plumber who looks credible on Google.

The first reflex is not to compare three quotes. It is to open Google, type “plumber”, and call the first one who looks real. If your site does not say where you go, whether you do emergencies, and how to reach you, the call goes elsewhere — often in under a minute.

FAQ visible
20/85
Reviews on the site
55/86
Form visible
40/62

Sound familiar?

  • A leak on a Sunday night: the customer opens Google, not the phone book. They scroll two results, click, look for a number.
  • You miss the call. With no form and no “we’ll call you back”, they already have the next result on screen.
  • A competitor shows three bathroom photos. You have a logo and “contact us”.

What we observed among plumbers

  • Of the plumbers observed (all cities in the corpus), only 20 of 85 offer an FAQ. The local sample is too thin for a city figure: we cite the trade.

    20/85 observed · 24 %

  • Of the plumbers observed (all cities in the corpus), only 55 of 86 display a customer review. The local sample is too thin for a city figure: we cite the trade.

    55/86 observed · 64 %

  • Of the plumbers observed (all cities in the corpus), 40 of 62 have a visible form. The local sample is too thin for a city figure: we cite the trade.

    40/62 observed · 65 %

  • Of the plumbers observed (all cities in the corpus), 87 of 115 name the city in the main heading. The local sample is too thin for a city figure: we cite the trade.

    87/115 observed · 76 %

Figures for the trade, all cities in the corpus. The local sample was too thin for a city figure. Source: Lancement Local study, 1500 sites, 2026-08-17. Empty ≠ absent.

Most plumber sites we read name the trade. Few name the area, the emergency, and give a number you can tap with a thumb. That is where the call is won.

What the site must do

A plumber’s site is for this: service area, emergency work, a tappable number. Someone with a leak is not shopping for a €3,000 quote. They want someone who picks up.

Before they hunt for your number, they should see where you work, whether you take emergencies, and how to contact you. Job photos and reviews come next: they reassure, they do not replace the call button.

  • Tappable number above the fold
  • Towns you cover, not just the registered address
  • Emergency / call-out if you offer it
  • One proof (review or job photo)
Method

From observation to the website

Most plumber sites we read name the trade. Few name the area, the emergency, and give a number you can tap with a thumb. That is where the call is won.

Before they hunt for your number, they should see where you work, whether you take emergencies, and how to contact you. Job photos and reviews come next: they reassure, they do not replace the call button.

We start with a short brief, a first version and a launch, then we edit every month. How we work is on how it works. Figures come from the 1,500-site study. Packs stay on /en/pricing.

Free · within 48 hours · not a quote

Structure preview for a plumber

You get a first page structure (what must appear, in what order), written for a plumber. No price, no commitment.

FAQ

Frequently asked questions

Will my site highlight emergency call-outs?+

Yes — a clickable number, a clear message about fast response. That's often half a plumber's traffic; we don't treat it as an afterthought.

Can I show my past jobs?+

Yes, and it's exactly what most of your competitors are missing (57% show no reviews at all in our study). Send us the photos, the gallery does the rest.

How long before I show up on Google?+

The site gets indexed quickly, but solid rankings build up over weeks to months depending on competition in your city. We won't promise a specific rank by a specific date — nobody honestly can — but every page is built to give Google real reasons to rank you.

Can the site cover several service areas?+

Yes. We list the towns you cover clearly on the page, so Google and future customers know exactly where you work — not just your home base.